Company Update

In light of the COVID-19 pandemic, TEP has planned to protect the health of our colleagues, clients and communities; whilst maintaining a responsive and excellent service.

Our Business Continuity Plan swung into immediate action with a successful move to working remotely.  We maintain services in all of our disciplines as we continue with ongoing work, commencing new projects and ensuring we keep a supply of future work. 

Following Government advice, all our colleagues will be working from home. Our IT infrastructure allows our people to work remotely without interruption.  

Our business continuity plan minimises the risks of disruption as the situation unfolds and includes the following steps:

  • Office reception and staff direct dial numbers are forwarded to mobile phones;
  • Telephone and web conferencing is used instead of face-to-face meetings;
  • Immediate self-isolation if anyone shows symptoms or is exposed to the virus;
  • In the event of a colleague becoming unwell their work will be covered by fellow team-members to ensure project continuity;
  • Field surveys and site inspections continue if travelling and site working is possible within social distancing guidance and if the site environment has been assessed as having low risk of cross-infection;
  • A skeleton head office IT support presence is maintained by short daily visits by people who live near and can work in the office whilst maintaining social distancing guidance.

We continue to review Government and PHE guidance and will update our approach as advice changes.

You can find a more detailed summary of our Business Continuity Plan here.

You can continue to ring any of our offices and the call will route on to a manager.

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